How and when to pay your rates

The rating year started on 1 July 2020 and runs through 30 June 2021. The next instalment of rates is due on 15 January 2021.

The annual rates are divided into five instalments. You can search for the annual rates on any property using the rates property search.

An invoice is sent for each instalment. The instalments are sent during the first week of the month in which the instalment is due except for the third instalment which is sent the first week of December but not due until 15 January.

Instalment Invoice sent Invoice due
One August 31 August 2020
Two October 31 October 2020
Three December 15 January 2021
Four February 28 February 2021
Five April 30 April 2021

 

Ways to pay

You can pay property rates in several ways:

  • Direct Debit - Weekly, fortnightly, monthly or every time an invoice is due.
  • Council Portal - Pay via credit card or account-to-account transfer
  • Online - Pay via the online banking provided by your bank
  • Post & In Person - Post a cheque or come into Council to pay.

Click on the tabs below for more detailed information.

Direct Debit

Direct Debit (DD)

Direct Debit is Council's preferred method of payment. 

  • Direct Debits can be set up using this online direct debit form
  • Direct Debit payments are offered weekly, fortnightly, monthly or every time an invoice is due. 
  •  Council charges nothing extra to pay by Direct Debit
  • Direct Debits are run every work day to offer you maximum flexibility

For the amount of the weekly, fortnightly or monthly direct debits, you can either leave the amount on the form blank and we will advise you of the correct amount in the confirmation we send you or you can contact the rates office by email or phone on 04-527-2169

If you would prefer not to set it up online, please contact us to have a form sent to you by email or post.

Please note:  Only one Direct Debit can be in place on an account at any time.  If you already have a Direct Debit in place with us, submitting a new one will cause the original authority to be cancelled and replaced with the new authority.

To cancel a Direct Debit authority, please call or email the rates office.

Council Portal

Pay online with our Payment Portal >>

With our online payment portal you can pay your rates from a bank account or a credit card.  This portal is the only way to pay the rates using a credit card.  There is a 1.4% convenience fee on credit card payments.

When paying online please be sure to clear the balance on each invoice in full by the due date to avoid penalties.  You will need the valuation number from your invoice when making a payment via the payment portal.  The valuation number is displayed in the upper right hand corner of your invoice.

Link to our online payment portal: http://eservices.uhcc.govt.nz/rates/properties/pay

Online

When paying online, please remember to clear the invoice in full by the due date to avoid penalties.

Payments can be made to us via your own internet banking.  When paying via internet banking, please be sure to use the six digit property number from your invoice as the reference on your payment. The property number is displayed in the round circle on the right side of the invoice.

Upper Hutt City Council banks with ANZ. Our account number is 01-0771-0018890-03. 

When paying from overseas, you will also need the SWIFT code ANZBNZ22

Post & In person

Step 1.By Post

Mail a cheque or NZ Post Money order payable to Upper Hutt City Council.  Cheques should be marked "Not Transferrable".  Please allow at least a week for your cheque to arrive by the due date.

Post to:  Upper Hutt City Council, Private Bag 907, Upper Hutt 5140

Step 2.In Person

You can pay in person Monday to Friday at the following locations:

  • Upper Hutt City Council
    838-842 Fergusson Drive, Upper Hutt - 8am to 5pm
     
  • Greater Wellington Regional Council
     Shed 39, 2 Fryatt Quay, Pipitea, Wellington - 8am to 4pm
     
  • Greater Wellington Regional Council
     35-37 Chapel Street, Masterton - 8am to 4:30pm

 

Please remember to bring your account with you. You can pay using:

  • Cash
  • Cheque
  • EFTPOS

Contact Us

Phone

(04) 527 2169

Email

rates@uhcc.govt.nz

Location

Upper Hutt City Council - Civic Administration Building
838-842 Fergusson Drive
Upper Hutt
5018
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