The rating year started on 1 July 2021 and runs through 30 June 2022. The next rates instalment will be sent out in early December and due after the holidays on 15 January 2022.
The annual rates are divided into five instalments. You can search for the annual rates on any property using the rates property search.
An invoice is sent for each instalment. The instalments are sent during the first week of the month in which the instalment is due except for the third instalment which is sent the first week of December but not due until 15 January.
Ways to pay
You can pay property rates in a few different ways. Click on the tabs below for detailed information on each method of payment.
You've received a penalty notice. Can we help?
If you think you've gotten a penalty in error, let us know. We will help work through what happened and may be able to remove the penalty.
We can be reached in person at our office, by phone on 04-527-2169, or by email at email@example.com.
Having trouble paying the rates? Get in touch with us so we can help.
After a couple of reminders, we will start the debt collection process. Don't wait for that to happen. Get in touch now if you are having problems paying. We'll walk you through all the different payment options to help find something that will help you get through the rough spot.
You can visit us in person at our office, contact us by phone on 04-527-2169, or email us at firstname.lastname@example.org.
Standard rates penalties:
- Rates instalment penalties applied after each instalment due date - 10% of the instalment amount or the balance, whichever is less
- Rates arrears penalties applied in July and January - 10% of any unpaid balance from the previous rating year
Avoid penalties by ensuring you pay the full amount due by the due date on each invoice or set up a direct debit (DD) with Council that will allow you to spread the payments for the rates over the entire rating year without incurring penalties.