How and when to pay

The annual rates are divided into five instalments.  You can search for the annual rates on any property using the rates property search.

An invoice is sent for each instalment. The instalments are sent during the first week of the month in which the instalment is due except for the third instalment which is sent the first week of December but not due until 15 January.

Instalment Invoice Sent Invoice Due
One August 31 August 2019
Two October 31 October 2019
Three December 15 January 2020
Four February 29 February 2020
Five April 30 April 2020


There are several ways to pay the rates invoices.

Direct Debit

Direct Debit (DD)

Direct Debit is Council's preferred method of payment. 

  • Direct Debits can be set up using this online direct debit form
  • Direct Debit payments are offered weekly, fortnightly, monthly or every time an invoice is due. 
  •  Council charges nothing extra to pay by Direct Debit
  • Direct Debits are run every work day to offer you maximum flexibility

For the amount of the weekly, fortnightly or monthly direct debits, you can either leave the amount on the form blank and we will advise you of the correct amount in the confirmation we send you or you can contact the rates office by email or phone on 04-527-2169

If you would prefer not to set it up online, please contact us to have a form sent to you by email or post.

Please note:  Only one Direct Debit can be in place on an account at any time.  If you already have a Direct Debit in place with us, submitting a new one will cause the original authority to be cancelled and replaced with the new authority.

To cancel a Direct Debit authority, please call or email the rates office.



Pay online >>

Payment can be made online using either your own online banking or via our payment portal.  When paying online please be sure to clear the balance on each invoice in full by the due date to avoid penalties. 

Via our payment portal

If you choose to pay via our payment portal you can pay the rates directly from a bank account or by credit card.  There is a 1.4% convenience fee on credit card payments. 

Link to our online payment portal:

Via Internet banking

If you are paying through your own online banking, please be sure to use the six digit property number as the reference on your payment. Council's bank account number is with ANZ:  01-0771-0018890-03.

In Person

In Person

You can pay in person Monday to Friday from 8am to 5pm at the following locations:

  • Upper Hutt City Council
    838-842 Fergusson Drive, Upper Hutt
  • Greater Wellington Regional Council
    Shed 39, 2 Fryatt Quay, Pipitea, Wellington
  • Greater Wellington Regional Council
    35-37 Chapel Street, Masterton


Please remember to bring your account with you. You can pay using:

  • Cash
  • Cheque

By Post

By Post

Mail a Cheque or NZ Post Money Order, payable to Upper Hutt City Council. Cheques should be marked “Not Transferable”.  Please allow at least a week for your cheque to arrive by the due date.

Post to:

Upper Hutt City Council
Private Bag 907
Upper Hutt  5140