Water supply fees and charges

The fees and charges below apply to water supply services. Application forms related to water supply can be found on our Water Application Forms page.

All fees are stated as GST inclusive and are effective from 1 July 2020. Council reserves the right to review any fees and charges at any time. Please check with Council for any updates.

Where the actual fees incurred by council are higher than the fees shown, actual costs will be charged.

If a fee or charge for a Council service is not specifically listed below the charge or fee will be the total of the actual cost of materials, officer time incurred to provide the service and GST.

Water shutoff fee
The actual cost of the water shut off to allow installation or disconnect for a service pipe will be charged for Actual cost with a minimum charge of $633.50
The cost will vary significantly from site to site. The customer will be provided with the approval and supervision necessary to effect the connection from the main or rider main to the toby at the boundaries An additional charge of $123.00 will be levied if the details of the water shutoff are changed with less than 48 hours’ notice (actual cost + $98.00)
Water service fee for new development

The actual cost of the water shut off to allow installation for a service pipe and the approval and supervision necessary to effect the connection from the main or rider main to the toby at the boundaries Actual cost with a minimum charge of $633.50
If the connection does not require a water shutoff, a fee for the approval and supervision necessary to effect the connection from the main or rider main to the toby at the boundaries Actual cost with a minimum charge of $145.00
Termination fee for water supply
The customer shall engage a Council-approved plumber or contractor to excavate the stopcock at the customer’s boundary, cap off the service pipe at the main or rider main, and reinstate the footpath, berm and carriageway The water shutoff fee will be applicable
The water shutoff fee will also be applicable If this work is to be done by network contractor $869.00 will be applicable in addition to the shut off fee
Connection fee (without having a shutoff)    
The customer shall engage a Council-approved plumber or contractor to supply, install and make the connection to the water supply to the satisfaction of Council Actual cost with a minimum charge of $145.00
 Council shall engage a Water Service inspector or a meter reading contractor to read the meter on behalf of the customer.  
Water meters  

Where a water meter is installed the following shall apply:

 

The customer shall engage a Council-approved plumber or contractor to supply, install, maintain and replace the meter and its ancillary fittings, including the meter box

A supervising fee of $72.00 will be applicable, plus the water shutoff fee 

For meters up to and including 50mm diameter the customer may arrange to have the work carried out by a Council-approved plumber and for meters larger than 50mm diameter the customer shall arrange for the work to be carried out by an approved contractor

If wet tapping is done the shut off fee will not be applicable
In each case, an independent test certificate for the meter is to be provided by the customer  
Water meter reading    
The customer shall request Council to read a water meter. Council engages Water Service Inspector or a meter reading contractor to read the meter on behalf of the customer per reading $98.00 
Extraordinary supply     
There is no charge for the first supplied 228m3 
 Consumption over is 228m3 charged for at the following rate per m3  $3.20
For the applied charge, the customer will receive a supply of water that meets the requirements of the Drinking Water Standards for New Zealand 2005 (Revised 2018). The water supplied will comply with the Upper Hutt City Water Bylaw    
Temporary water supply to industrial and commercial properties   
The customer shall engage a craftsman plumber or contractor to connect onto the main or rider main as approved by council A refundable deposit of $881.00 will be payable. 
The connection shall be installed with an approved water meter, stopcock and backflow prevention if so required by Council The water shutoff fee will also be applicable
The customer shall be required to employ the services of a craftsman plumber or contractor to disconnect the service once the activity is discontinued  
A disconnection deposit will be applicable. This deposit will be refundable upon the successful completion of the disconnection of the service  
Water shutoff fees will also be applicable  
Fire protection fee   
A fixed fee is charged for all fire protection connections from 50mm to 250mm diameter council is responsible for the maintenance of the connection up to and including the Town Supply Value (TSV)  $234.00
This will include an annual ultrasonic check for leakage, repacking of the TSV as needed, maintenance of the connection to the TSV, replacement of the valve on an 80-100 year cycle, and repainting of the valve box every two years  
Water from hydrant    
This service includes the consent process, the reading of the meter and the inspection of the hydrant to ensure that it has been shut off fully and periodic replacement of the cup washer as needed per m3  $4.30 
A consent is issued for a three month period plus a consent fee for each consent period  $65.00