If your dog has passed away you are able to get a refund on your registration. Refund request forms are available from the cashier’s desk, Level 2 Civic Administration Building, Upper Hutt City Council, 838 Fergusson Drive Upper Hutt, or you can contact Animal Control on 527 2169 and a form will be sent to you. Your refund will be deposited directly into your bank account, so verification of your account is also required. Please provide Council with a death certificate if you have taken your dog to your vet, as well as your dog tag. The refund will be a pro rata amount which is calculated on what month of the registration year your dog died.