An owner of a dog must notify Council in writing if their dog has passed away and return the registration tag.
Within a registration year (1 July of one year to 30 June the following year) Council is able to issue a refund if requested by the owner of a dog who has passed away. The refund is based on the number of complete months remaining in the registration year after the date of the request for the refund.
You will need to provide Council with a death certificate if you have taken your dog to your vet, as well as your dog tag.
We will deposit your refund directly into your bank account so verification of your account is required.
The refund must be requested in writing or via our online form below. Alternatively, you can make the request in person at the Council Service Centre.
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