More information, tips, and advice


1. NZ COVID Tracer app

The Ministry of Health has released the NZ COVID Tracer app to support contact tracing in New Zealand.

Kiwis who download the app will create a digital diary of the places they visit by scanning QR codes displayed at the entrances to business premises, other organisations and public buildings. People can also register their contact information through the app to make sure the National Close Contact Service can get in touch if they need to. For more information, go to the Ministry of Health website. To download the app, go to

2. Dogs

During lockdown it's important to keep your dog in your bubble, even when you go for walks. This helps you and your furry friend to stay safe by staying two metres away from other walkers. Even in an off-lead area or a designated dog park, help fight COVID-19 by keeping your dog on the lead and in your bubble.

Dogs are also required to wear their registration tags all the time.

Please don't forget to carry a litter bag with you and pick up our dog's poo.

When not out exercising, please also contain your dogs adequately on your property and keep them adequately stimulated to minimise the chance of nuisance barking.

3. Noise 

During these times it is important that we're courteous to our neighbours—especially regarding the noise we make. Please try to minimise the impact your activities have on your neighbours. For parties where there appears to be multiple visitors, in breach of the lockdown, these should be reported directly to Police by dialling 105.

4. Giving feedback

Our Roading Team are continuing to work on essential tasks. They’ve noticed that many of us are taking advantage of our right to a good dose of fresh air by getting out for walks and exercise. If you see any issues with Council-controlled assets like streets and public property, please keep reporting these in to us. If an issue poses a safety risk we’ll attend to it as soon as we can to either repair it or make it safe until we can work on it after the lock-down. 

Go to our Report a problem page, call us on (04) 527 2169, or email

5. Wet wipes

As we’ve rightly become more vigilant about hygiene, the use of wet wipes has increased significantly. Please DO NOT dispose of wet wipes down the toilet—even so-called ‘flushable’ wet-wipes. Please always place wet wipes in the rubbish. Wet wipes cause major problems through councils’ sewerage systems and wastewater treatment plants.