Council services

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Overview

Overview

Upper Hutt moved to COVID-19 Protection Framework (CPF) ‘Orange’ on 3 December. Use the links at the top of this page or navigate to the next section to find out what has changed (and what hasn't). 

We’ll continue to monitor the advice from the Government and the Ministry of Health, and will update this section if anything changes.  

For more information on Traffic Light system at Orange, go to the COVID-19 website: covid19.govt.nz/traffic-lights/life-at-orange/

Council reception and contact

From 5 January 2022 vaccine passes are required at Orange in council reception. Council reception is open. Contact tracing is in place, please maintain physical distancing and face coverings are mandatory for everyone aged 12 and over.

If you have any issues or concerns at all, our Customer Services Team is available and we can be contacted at any time. Call us on (04) 527 2169 or email askus@uhcc.govt.nz or talk to your elected members

Parks, playgrounds and public toilets

Parks, playgrounds, sports grounds and other outdoor recreation facilities such as skate parks are open to everyone. Council encourage its residents and visitors to follow public health guidelines. 

  • Regularly wash and thoroughly dry your hands or use hand sanitiser.
  • Sneeze and cough into your elbow.
  • Keep your distance from people you do not know.
  • Clean or disinfect shared surfaces often.
  • If you have cold, flu or COVID-19 symptoms, stay home and get a test.

All public toilets are open.

Upper Hutt Libraries 

From 29 December 2021 vaccine passes are required at Orange in libraries. For more information on Upper Hutt Libraries visit the Libraries site.

You can contact the Library through our website upperhuttlibrary.co.nz, email library@uhcc.govt.nz, or connect with us on social media via Facebook, Instagram, and Twitter.

H2O Xtream

From 26 December 2021 vaccine passes are required at Orange at the aquatic centre. For more information on the aquatic centre visit the aquatic centre website.

Whirinaki Whare Taonga and i-SITE

Whirinaki Whare Taonga will require vaccine passes – excluding under 12s who can’t currently be vaccinated, and those with exemptions. For more information on Whirinaki Whare Taonga and i-SITE Visitor Information Centre visit whirinakiarts.org.nz

Rubbish and recycling

  • Upper Hutt’s rubbish bag collection is continuing as normal. For more information, go to our waste collection days page.
  • All private kerbside collections are operating as normal.
  • The Upper Hutt Recycling Station in Park Street is open.
  • All private kerbside recycling providers are operating as normal.
  • Silverstream Landfill is open as normal.

Resource consents, LIM & building consents

Resource consent, land information memorandum (LIM) services and building consents are running as normal. 

Cemetery interment

We're continuing to provide interments (burials) at the Akatarawa Cemetery.

Contact the sexton on 027 249 4836 or visit the Unite Against as Covid-19 for more information.

Noise control and animal services

Noise control and animal services are operating as normal.

Environmental health

Our environmental health services are operating as normal.