We're removing cheques as a method of payment

Published on 22 April 2021

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A reminder that rom 1 May 2021, cheques will no longer be accepted as a method of payment at Upper Hutt City Council. 

We’re doing this because a number of New Zealand banks are discontinuing the use of cheques and cheque books, due to the changing ways their customers bank with them. 

We know this is a big change for some of our customers, which is why we let you know back in February. But we understand that life is busy and we want to give you time to make the necessary arrangements for alternative options, so we're sharing another reminder now. 

Other ways to pay 

The easiest and most convenient way of making or receiving a payment is electronically. There are multiple options, including direct debits, bill payments, automatic payments, and there is an online payment portal available on our website. 

You can also continue to pay in person with cash or by EFTPOS. 

Need help? 

If you need help with making the move to electronic payments, please contact your bank in the first instance. 

Direct debits for rates can be set up on our website, or speak with a member of our Customer Services team on 04 527 2169. 

Upper Hutt Central Library also offers a regular drop-in service, Talk Digital, if you need a hand navigating our online payment portal, or you can contact us.