Council services moving temporarily to the HAPAI building

Published on 20 July 2022

Illustration of Civic Centre

From 15 August, the Civic Centre will be closed for seismic strengthening and all Council customer services will be based at the newly-refurbished HAPAI building located at 879-881 Fergusson Drive.

Services at the HAPAI building include:

  • Payment for things like rates and dog registration
  • Parking fines
  • Regulatory things like health licenses and building consents
  • Self-service kiosks to view property records and rates information

Council and committee meetings will be held in the Rotary Lounge at the Upper Hutt Library. You can view the meeting schedule at on our Council Meetings page.

All other Council staff will be working remotely until the strengthening work is complete. We expect the work to take about eight months.

We have been planning to carry out this work for several years. We were also going to refurbish the Civic Centre at the same time, but due to rising costs and other competing priorities we made the call to defer the wider upgrade and just do the essential seismic strengthening for now, following consultation with you in April this year.

You can read more about the project background on this page: Annual Plan 2022 – 2023: Civic Centre Upgrade.

Don’t worry if you forget we're moving, we’ll be sharing more information closer to the time and we’ll have a sign up at the Civic Centre to remind you that we’ve moved. The HAPAI building is just up the street, next to the Police Station.

If you have a question about the new location or the services on offer, get in touch with the team at or call 04 527 2169.