Published on 01 December 2021
With unprecedented levels of building activity in Upper Hutt we are receiving a high number of building consent applications, which is causing a delay in our processing times. This means processing times are extending beyond the statutory timeframe of 20 working days.
What we are doing:
We are maximising staff workload and redeploying resources where we can.
We are recruiting more building consent staff.
We are currently using contractors to process applications, but this is limited as they are also at capacity.
What can you do to help?
Please plan ahead, you may need to allow more time than normal to complete your build.
When completing the application, please ensure you complete all fields and supply all relevant supporting documentation.
Provide prompt responses to any request for information letters (RFI) we send.
Consider using the Simpli portal to make your application.
We understand that people need certainty to move forward with their plans and we apologise for the inconvenience and potential impact on your projects. Thank you for your patience.