The HAPAI building will be closed and our customer services team will be unavailable as we make the move back to the Civic Centre. We'll still be receiving phone calls through our call centre. We apologise for the inconvenience but look forward to welcoming customers back to the Civic Centre from Monday 2 October.
Published on 29 March 2023
Upper Hutt residents can expect to receive an information document in their mailboxes during the first week of April that confirms our plans and the rates increase for 2023 – 2024.
Our proposed plans for 2023 – 2024 don’t vary significantly from what we have in the Long Term Plan 2021 – 2031, so we’re not doing a public consultation and we have kept our commitment to keep rate increases under 6%.
Specifically, our plans are driven by current economic environment. Although, our costs as a council have increased, we’ve decided to use reserves to meet those costs so that they don’t get passed on to ratepayers. We’re conscious of the pressures affecting families and households, who we know are also facing the impacts of rising inflation and the cost of living.
This plan limits our total rates requirement, without reducing service levels, and keeping within our Long Term Plan commitment.
If you would still like to provide feedback or have any questions on the draft Annual Plan, you are welcome to contact us at email@example.com or phone 04 527 2169.
For more information go to upperhuttcity.com/annual-plan