Skip to main content
Upper Hutt City Council - Home
Open
Search
Search
Open side
Menu
Your Council
Sub-menu
Your rates
Sub-menu
How and when to pay
Receive rates by email
Update your details (rates only)
Property search
Rates Rebate Scheme
Insulation Scheme
What do rates pay for?
Funding and remissions
Change of ownership
Rates inserts
Rating Valuations
How we work
Sub-menu
Mayor and Councillors
Council and committee meetings
Minutes and agendas
Executive Leadership Team
Community engagement
Elections
What we do
Sub-menu
Our vision and mission
Citizenship ceremonies
Tendering for work
Climate Change Focus Groups
Work with us
Sub-menu
Why work with us?
Recruitment process and FAQs
Current vacancies
Our city
Sub-menu
Visitor information
Our history and heritage
Our Māori heritage
Our projects and initiatives
Plans, policies, bylaws, and reports
Sub-menu
Fees and charges
Our Long Term Plan
District Plan
Our strategies
Our annual plans and reports
Our policies and bylaws
Code of Practice for Civil Engineering Works
Housing and Business Development Capacity Assessment
Services
Sub-menu
Report and request
Sub-menu
Report an animal matter
Report an abandoned vehicle
Report excessive noise
Report a waste issue
Report graffiti or vandalism
Report a water leak or outage
Report an issue affecting the road, footpath or berm
Request parks and reserves maintenance
Street lights
Book a community noticeboard
Street stall, food truck, appeal, raffle and busking application
Waste and recycling
Sub-menu
Let's Sort Out Waste
Choosing a waste and recycling service
Waste collection days
Our community recycling station
Garden waste
Chemical, hazardous and e-waste
Construction and demolition waste
Using our landfill
Reducing your waste
Waste management and minimisation plan
Freedom camping dump station
Plastic Free July
Event Waste Minimisation and Management
Workshops/Speakers/Events - Waste Minimisation & Sustainability
Roads and parking
Sub-menu
Road alerts and warnings
Road works and closures
Approval to work on the road, footpath or berm
Report an issue affecting the road, footpath or berm
Street lights
Parking in Upper Hutt
Appealing a parking ticket
Pay a parking ticket
Public Transport Services
Road safety
Aquatic centre
Libraries
Pets and animals
Sub-menu
Animal complaints
Animal control services
Animals in parks and reserves
Change address or ownership of a dog
Deceased dog
Lost pets
Responsible dog ownership
Registering your dog
Water
Sub-menu
Report a water leak or outage
How does our water network work?
Drinking water
Managing stormwater
Managing wastewater
Disposing of contaminants safely
Water conservation
Rainfall monitoring
Is it safe to swim?
Rainwater tanks
Health and safety
Sub-menu
Liquor licences
Report excessive noise
Report an abandoned vehicle
Gambling
Fire Permits
Hairdresser
Asbestos
Amusement Device Permit
Earthquake prone buildings
Apply for a LIM
Swimming pools
Preparing and selling food
Drone guidelines
Akatarawa Cemetery
Sub-menu
Visit Akatarawa Cemetery
Contact Akatarawa Cemetery
Burial & Interment Options
Akatarawa Cemetery fees and charges
Unveilings
Plot Maintenance & Decoration
Cemetery Rules
Cemetery Database
Emergency management
Sub-menu
Emergency preparedness
Water in an emergency
Rainwater tanks
Tree Management
Sport and recreation
Sub-menu
Book a park, sports field, or picnic area
Parks and reserves directory
Sports field closures
Remutaka Cycle Trail
Walkways
Activation
Sub-menu
About our Activation team
Alive and well
Floorball
Parks and Places
Plan and build
Sub-menu
Planning for the growth of our city
Sub-menu
Working with us during your project
About the District Plan
Building Toolkit
Step One - Start with an idea
Sub-menu
Xplorer
What can I do in my zone?
Engage a professional to help with your project
Change of use or extending the life of your building
Step Two - Check if you need consent
Sub-menu
Do you need consent?
What is building consent?
What is resource consent?
What is a Project Memorandum (PIM)?
Notifying your neighbours
Producer Statements
Further guidance
Step Three - Prepare your consent application
Sub-menu
Building on land subject to a natural hazard
Engage a professional to check your consent application
Completing the forms
Preparing an Assessment of Environmental Effects
Restricted building work
Specified Systems
Step Four - Apply for consent
Sub-menu
Building consent search
Building services fees
Resource consent process
Requests for information can create delays
Submit
Step Five - Processing your consent
Sub-menu
Consent conditions and advice notes
Processing your application
Referral to Fire and Emergency NZ
When can building work start?
Step Six - Inspections
Sub-menu
Booking an inspection
Final inspection
Inspection report and notices to fix
Types of inspection
Public occupation of buildings affected by building work
What the inspector needs
Lapsed consent
What happens if I want to build it differently?
Step Seven - Complete your project
Sub-menu
Code of Compliance Certificate
Building Warrant of Fitness
Community
Sub-menu
People and programmes
Sub-menu
Mesa youth ambassadors
Gateway - youth and work experience
Spearhead Leaders Programme
Disability support
Youth Employment: Keeping it R.E.A.L programme
Senior support
Volunteering in our community
Sustainable living
Sub-menu
Community Gardens
Enviroschools
Sustainability Strategy Review
Carbon Calculators
EECA Warmer Kiwi Homes
Grants and funding
Sub-menu
Creative Communities
Community Grants
Event Fund
Zero Waste and Community Environment Fund
GIVme and GIVus funding
Economic grants and incentives
Awards
Sub-menu
Civic award
Young Achievers Awards
Wellington Airport Community Awards
Graffiti and tagging
Organising an event
Business
Sub-menu
Business information
Contact the business team
Economic grants and incentives
Have your say
Contact us
Sub-menu
Get in touch
Report and request
Sub-menu
Report an animal matter
Report an abandoned vehicle
Report excessive noise
Report a waste issue
Report graffiti or vandalism
Report a water leak or outage
Report an issue affecting the road, footpath or berm
Request parks and reserves maintenance
Street lights
Book a community noticeboard
Street stall, food truck, appeal, raffle and busking application
Make a media enquiry
Give a compliment
Make a complaint
You Are Here :
Home
/
Contact us
/
Make a complaint
In this section
Get in touch
Report and request
Make a media enquiry
Give a compliment
Make a complaint
Make a complaint
Click here to view form.
Was this page helpful?
*
(required)
Help us improve this site
Yes
Maybe
No
How can we improve this page?
Email address
Type the characters you see in the image below
*
(Required)
Generate new image
Read aloud
Please enter the text in the image
Share
Facebook
Twitter
Email
Print
LinkedIn
Back to top