Contact Council

We are open Monday – Friday (except public holidays) 8.00 am – 5.00 pm, and the first Wednesday of every month 9.00 am – 5.00 pm. You can reach us by phone or email 24 hours a day and 365 days a year. 

Contact us by clicking on one of the boxes below to let us know if you have a problem with a council-provided service, make a complaint or give a compliment, ask a question or give us feedback.

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Contact details

Contact details for Upper Hutt City Council, H2O Xtream Aquatic Centre, Libraries, Upper Hutt i-Site and the Expressions Whirinaki Arts and Entertainment Centre

Report an Issue or Problem

If you have seen an issue or problem with any of our services please let us know so we can help. For urgent noise, water and animal issues please call us.

Mayor & Councillors

Council comprises the Mayor and ten Councillors and is elected citywide, every three years. Find out more about our elected members and their portfolios.

Give a compliment

Tell us when you have had a great experience with Council.

Make a complaint

Tell us how we can improve.

Make a media enquiry

Send our communications team a media query and we will come back to you.

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