Water

Water Charges

A targeted rate, by way of a set rate per dollar on a capital value basis, is proposed to meet approximately 20% of the rating revenue required for water supply, identified as being required for fire fighting purposes, and is levied upon each separately used or inhabited portion of a rating unit which is connected to the water supply (“a serviced property”).  Where the rating unit can be, but is not supplied with water and is situated within 100 metres of any part of the water works, (“a serviceable property”) a charge of 50% of the full charge will be made.

A further targeted rate, by way of a uniform annual charge (UAC), is proposed to be set on each separately used or inhabited portion of a rating unit to which water is supplied (“a serviced property”) to provide 60% of rating revenue needed for the general water supply service. Where the rating unit can be, but is not supplied with water and is situated within 100 metres of any part of the water works, (“a serviceable property”) a charge of 50% of the full charge will be made.

For extraordinary supply of water a user charge will be set based on the quantity of water used in excess of the UAC entitlement (currently set at 260cum per unit of UAC) as calculated by the water meters installed on the properties concerned. This charge accounts for approximately 20% of the revenue needed for the general water supply service.

Types of Supply

In general there are two types of water supply to properties, as follows:

Ordinary Supply

The supply of water to a premise which is used solely for domestic use in a dwelling unit including garden watering and the responsible use of a hose.

Extraordinary Supply

All supplies where the definition for Ordinary supply does not apply.

Notes:

1. Refer to our Water Supply Bylaw for comprehensive definition of supplies.
2. All revenue meters belong to the property owner who is responsible for maintenance and replacement of revenue meters.

Water Usage - Common Enquiries

• What restrictions are there on watering gardens?
• When can I use a sprinkler to water my lawn or garden?

Refer to the Garden Watering Restriction for more information on these enquiries.

Water Wastage - Common Enquires

• A neighbour has a sprinkler going during the day (or at times) when they are not supposed to be using it.
• A neighbour has an underground water leak on their property.
• A neighbour has an outside tap on their property that continuously leaks wasting water.
• The water toby at my address is leaking.

If you have a matter that does not require an immediate response please email us, alternatively telephone us on (04) 527-2154 and ask for the Technical Support Unit during normal business hours or report your concern to our after hours service.

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