Services

Interloans

If the Library doesn't have an item you may place an Interloan request.  An Interloan is a request for a library item that we don't have but another library around New Zealand does.

Anyone with a current Upper Hutt City library card can access the Interloan system and the following items can be borrowed:
 

• books
• theses
• music scores
• photocopies of articles (in accordance with the Copyright Act)
• some audio-visual material
• car manuals

Interloan Charge

There is a charge of $10.00 for each item, payable when you pick up your request.

Request an Interloan

You can request an Interloan by completing an interloan request form at the Library or email us.

The details we need are author, title and publication date.  For articles we also need the journal title and issue details (year, volume, pages).  We also need your library barcode number and contact details.

The time taken for an Interloan to arrive depends on the difficulty of the search for, and the availability of, the material at the holding libraries in New Zealand.  It's advisable to plan ahead when requesting material, as there could be a delay of a month or more.

The Loan Time (to you) depends on the library it is borrowed from, but is usually 3 weeks.  Interloans may be renewed at the discretion of the lending library.  For enquiries about renewals please phone Information Services on (04) 527-2171 or email us.

You will be advised when the Interloan has arrived.  We can also notify you by email if you include your email address when you contact us.

The item will be waiting for you to collect at the location you choose, ie Central Library, Pinehaven, or on the Mobile library.